FAQS
Contact us if there's more we can help with.
WHAT ARE flowstate PRODUCTS ABOUT?
We strive to create accessible, comfortable adventure gear that can inspire and accompany you on your many life experiences. Our apparel are made to be sturdy and versatile for a wide range of activities, and to move freely in. Made to feel like second skin.
TELL ME MORE ABOUT YOUR HEADBANDS
Our headbands are handmade individually, so while the prints are the same, each piece is unique to its own. This means that measurements may vary slightly due to workmanship.
HOW DO I CARE FOR MY NEW PRODUCTS?
flowstate products are made to last. Through rigorous activity and careless neglect for fellow adventurers who just want to get out there and get stuff done.
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Simply throw your singlets or headbands in the wash with your other laundry and you’re good to go. The colours won't run, and the print stays intact.
On your commute, roll it or crush it: it doesn’t occupy much space in your bags.
EXCHANGES AND RETURNS
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and correct it.
Exceptions / non-returnable items
We ensure that every piece you ordered is in pristine condition and packed that way before sending it off. We won’t allow returns for personal errors and misuse. However, if you’ve received the products in less than ideal conditions due to shipping, please contact us.